Privacy Policy

Privacy Policy for Busby Boilers

At Busby Boilers, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect any information you provide when using our website or services.

1. Information We Collect

We may collect and process the following personal information when you interact with us:

•Contact Information: Name, email address, phone number, and address provided via forms or direct communication.

•Service Details: Information related to your plumbing and heating requirements.

2. How We Use Your Information

We use your information to:

•Respond to your inquiries or service requests.

•Provide quotes and carry out plumbing or boiler services.

•Communicate updates or changes related to your booking.

We do not sell, share, or distribute your personal information to third parties unless required for legal or operational purposes (e.g., sharing address details with technicians).

3. Data Security

We are committed to ensuring your information is secure. We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure.

4. Your Rights

You have the right to:

•Access the personal data we hold about you.

•Request corrections to any inaccurate information.

•Request deletion of your data, subject to legal obligations.

To exercise these rights, please contact us using the details below.

5. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

7. Contact Us

If you have any questions about these terms, please contact us.