Terms and Conditions

Welcome to Busby Boilers!

These Terms and Conditions outline the rules and regulations for using our website and services. By accessing this website and engaging with our services, you agree to comply with these terms.

1. Definitions

•“We,” “Us,” “Our” refers to Busby Boilers, the provider of plumbing and heating services.

•“You,” “Your” refers to the customer or website user accessing our services.

2. Services Provided

We offer plumbing, boiler installation, and repair services to customers in Glasgow, Edinburgh, and Ayrshire. Service availability is subject to location, job requirements, and scheduling.

3. Bookings and Payment

•Booking: All bookings are subject to availability and confirmation.

•Estimates: Any estimates provided are non-binding and subject to change following an in-person assessment.

•Payments: Full payment is due upon completion of the agreed work unless otherwise specified.

4. Cancellation Policy

•Customers may cancel bookings up to 24 hours in advance without penalty.

•Cancellations made within 24 hours of the scheduled service may incur a fee to cover lost time or expenses.

5. Warranty and Liability

•Workmanship Guarantee: We provide a 12 month guarantee on all workmanship.

•Materials: Manufacturer warranties apply to all materials and products supplied by us.

•Limitations: We are not liable for:

•Damage caused by misuse or negligence after our work is completed.

•Delays due to circumstances beyond our control (e.g., weather, supplier issues).

6. Emergency Call-Outs

Emergency services are subject to availability and may incur additional charges. Exact costs will be confirmed before work begins.

7. Customer Responsibilities

•Provide accurate information about the property and job requirements.

•Ensure access to the property at the agreed time.

•Remove or protect any items that may be affected by the work.

8. Intellectual Property

All content on this website, including text, images, and branding, is the property of [Business Name]. Reproduction without written permission is prohibited.

9. Privacy Policy

We respect your privacy and handle personal information in compliance with data protection laws. Please see our [Privacy Policy] for more details.

10. Governing Law

These terms are governed by the laws of Scotland. Any disputes will be resolved under Scottish jurisdiction.

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page and take effect immediately.

Contact Us

If you have any questions about these terms, please contact us.

By using our website and services, you agree to these Terms and Conditions. Thank you for choosing Busby Boilers!